Subscribe And Save With Purina Direct
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Subscribe & Save FAQs
Subscribe by selecting the "Subscribe & Save" tab at the top of a product page.
Choose your desired delivery frequency from the drop-down menu and 'Add to bag'.
Save 20% on initial orders and 10% on recurring orders, along with FREE shipping.
Choose your desired delivery frequency from the drop-down menu and 'Add to bag'.
Save 20% on initial orders and 10% on recurring orders, along with FREE shipping.
Yes, you can now swap products within your existing subscription:
- Click ‘My Subscriptions’ on the ‘My Account’ page
- Click ‘Manage Subscription’ on the subscription you’d like to amend
- On the ‘Subscription Details’ page, click ‘Edit’
- Your subscription details will appear – here you can change the product pack size, quantity, or flavour (if there are variations of this product for you to choose from)
- Click ‘Save details’ when you’re happy with the changes
- Click ‘My Subscriptions’ on the ‘My Account’ page
- Click ‘Manage Subscription’ on the subscription you’d like to amend
- On the ‘Subscription Details’ page, click ‘Edit’
- Your subscription details will appear – here you can change the product pack size, quantity, or flavour (if there are variations of this product for you to choose from)
- Click ‘Save details’ when you’re happy with the changes
Yes, you can now add additional products to your existing subscription:
- Click ‘My Subscriptions’ on the ‘My Account’ page
- Click ‘Manage Subscription’ on the subscription you’d like to add a product to
- On the ‘Subscription Details’ page, click ‘Add Products’
- A list of add-on products will be displayed
- (the UI generates recommendations based on your historic basket activity)
- Click ‘Add to Subscription’ if you’d like to add a product, then ‘Yes, save changes’
NOTE: The frequency of any added products will match your current subscription frequency.
- Click ‘My Subscriptions’ on the ‘My Account’ page
- Click ‘Manage Subscription’ on the subscription you’d like to add a product to
- On the ‘Subscription Details’ page, click ‘Add Products’
- A list of add-on products will be displayed
- (the UI generates recommendations based on your historic basket activity)
- Click ‘Add to Subscription’ if you’d like to add a product, then ‘Yes, save changes’
NOTE: The frequency of any added products will match your current subscription frequency.
Yes, there is no commitment when you subscribe.
You can cancel your subscription, update your delivery address, postpone your delivery by up to two consecutive months and update the payment details, all from your account section.
You can cancel your subscription, update your delivery address, postpone your delivery by up to two consecutive months and update the payment details, all from your account section.
Yes, you will receive a confirmation email within 24 hours of your order being shipped from our warehouse, along with all tracking information.
Your subscription can also be accessed via your account section.
Your subscription can also be accessed via your account section.
Special offers will not apply on top of any subscription discount, except where it relates to meeting a spend threshold.
No, there are no hidden fees.
Once you start your subscription plan for a product, it will be shipped to you based on your chosen frequency without the need to order it again.
You can cancel at any time.
You can cancel at any time.